Leveling Up Your
Digital Experience

About Neo Reply

Neo Reply is the company within the Reply Group specialized in Digital Experience Platforms (DXP). Together with our customers, we realize tailored DXP strategies and solutions and accompany them from conception and planning to architecture and successful implementation in the frontend and backend.

We offer comprehensive expertise in enterprise content management, AI-powered personalization, search technologies as well as e-commerce integrations. Our focus is on the FirstSpirit DXP from Crownpeak, providing many years of experience, both in template and module development as well as in integration with existing infrastructures.

To offer unique digital experiences, companies need to generate, combine, prepare and deliver relevant data. Our experts develop and integrate solutions that make this effortless. We make the usually extensive and complex system landscape of our customers manageable to level up their digital experience.

Interested in realizing exiting and complex digital experience projects for great customers? Looking forward to working with amazing people in an agile startup as part of the international Reply network? Apply now!

Services

Conception

We understand your needs and work with you to develop a tailored digital experience strategy.

Thanks to our decades of experience with digital experience platforms, especially with the FirstSpirit DXP, we are the ideal partner when it comes to analyzing an existing tool landscape and transforming it into a coherent overall concept. We are convinced that in most cases it is not a big bang approach that is required, but an incremental approach. Continuous improvement makes it possible to build a long-lasting digital experience infrastructure - and thus sustainably increase value creation.

Implementation

We turn concepts into reality: from software architecture to successful implementation in the frontend and backend.

Based on a jointly developed implementation concept, we take care of the system architecture and the successful implementation of the solution in the frontend and backend. The development of templates and modules in FirstSpirit is one of our particular strengths. When implementing DXP solutions, we also attach great importance to the seamless integration of media and document asset management tools, personalization solutions and e-commerce systems. In addition, we bring extensive expertise in content delivery - from static websites to modern Progressive Web Apps (PWAs).

Sustainability

Digital transformation requires constant innovation and improvement. We are your long-term companion for sustainable growth.

The requirements of the market are constantly changing. We are convinced that a long-term relationship is the best basis for understanding changes and the challenges they bring. With this understanding, we can work together on continuously sharpening your Digital Experience strategy and its implementation. This enables you to leverage the potential for innovation and increase your value creation.

Cloud Migration

We are the perfect partner for your start in the Crownpeak cloud or the migration of your existing FirstSpirit environment.

We are the ideal partner for you, both when starting out in the FirstSpirit cloud and when migrating existing on-premises environments to Crownpeak's SaaS offering. Together with you, we design and implement the solution that is right for you. We are also glad to support you in the further development of existing concepts. Thanks to our extensive experience in implementing DXP projects in the cloud, we know the benefits and pitfalls of such a project down to the last detail.

Partner

Companies around the world rely on Crownpeak's Digital Experience Platform (DXP) FirstSpirit to help them successfully implement digital strategies, better target customers and gain market share. FirstSpirit enables the creation, management and publication of content across a wide range of channels, including websites, online stores, intranets and portals, extranets, print publications or mobile devices. In other words, FirstSpirit is everywhere where communication takes place and compelling digital experiences matter.

Canto is a global leader in Digital Asset Management (DAM) software, giving organizations a visual way to centralize, organize, find, and share all their digital brand assets. Our platform empowers brands to push the boundaries with digital content, creating on-brand and innovative digital experiences to compete in today's landscape. Canto fuels many of today's most iconic brands as a content hub in their technology ecosystem, allowing them to save time and move faster.